ERP & CRM Services

We document your business processes step by step. We will document it in Flow Charts/Mind maps and Word Documents, The Documentation will cover the Activities, tasks, people, tools, roles, controls involved in the process.

We compare your business processes and the current working with the capabilities of the ERP tool and will develop a report that will give clear insights to the top management the Extent of Customization needed to build the Organizations business processes in the tool as per the requirements.

We can work closely with ERP Vendor and can track the project activities and issues and send STATUS REPORTS to the Customers. In this service we also Schedule Project meetings between Customer and the Vendor and document the outcome. We also validate the Project Deliveries from customer perspective.

We can make Business Transactions in UAT Environment and validate the Implementation of Company’s business process in the ERP Tool. We will execute as many test cases required from various business scenarios to validate the Implementation and help the Organization with GO, NO GO decision. We will also Validate the SOW of the contract with the delivered software and will list out the left out work items in the Implemented modules.

We can gather all the Master Data required for importing into the Tool in required templates and After import review the same in Live environment. Customer, Vendor, Employee, Product, Asset Masters and Other master required will be covered.

We can take up the admin role and do the Administrator function like user creation, giving access to windows and processes, configure alerts, ad hoc reports and provide support in issues raising during transactions. We can provide Training of various windows to new users.